Google Play Safety Standards

Child Safety & CSAE Policy

Published: October 6, 2026 • Effective Date: October 6, 2026 • Package: com.app.screentime

Winter (operated by Winter App Inc., package name com.app.screentime) maintains an absolute Zero-Tolerance Policy against Child Sexual Abuse Material (CSAM) and Child Sexual Abuse and Exploitation (CSAE).

ZERO-TOLERANCE MANDATE: Any depiction, facilitation, solicitation, sharing, or promotion of Child Sexual Abuse Material (CSAM) or Child Sexual Abuse and Exploitation (CSAE) is strictly prohibited on Winter. We actively prevent, detect, investigate, and report all instances of CSAE to law enforcement and the National Center for Missing & Exploited Children (NCMEC).
Imminent Danger: If you believe a child is in immediate danger or being harmed right now, immediately call your local emergency services (911 in the US/Canada, 112 in the EU/UK, 100/112 in India) or contact the NCMEC CyberTipline at report.cybertip.org.

1. Strict 18+ Age Restriction & Age Verification

Winter is an adult-only dating and connection platform designed exclusively for individuals who are 18 years of age or older (or the age of legal majority in their jurisdiction).

2. Prohibited Content & Conduct (CSAE/CSAM)

In accordance with Google Play Developer Policy and international child protection laws, Winter strictly bans:

No Intent Defense: We treat any sharing, posting, transmitting, or requesting of CSAE/CSAM as an intentional, critical violation. Claims of joke, parody, fictional AI generation, or research will not be tolerated.

3. Preventative Safeguards & Proactive Detection

To prevent the proliferation of CSAE and protect minors, Winter implements layered technical, algorithmic, and human safeguards:

4. User Reporting Mechanisms (In-App & Web)

Every user on Winter has access to clear, immediate reporting tools built directly into the interface:

A. In-App Reporting

  1. Profile Reporting: Tap the three-dot menu (⋮) on any user profile → Select Report User → Choose the category "Underage User" or "Child Safety / Inappropriate Content" → Submit.
  2. Chat Reporting: Inside any direct conversation, long-press the offending message or tap the header menu → Select Report Message / User → Choose "Child Exploitation / Underage".
  3. Live Call Reporting: During or immediately following a WebRTC voice/video call, tap the Report button to immediately alert our emergency trust and safety queue.

B. Web & Direct Emergency Reporting

Reports can also be filed directly via our safety response email:

Emergency Safety Email: safety@winterdating.app

General Support Email: support@winterdating.app

Subject Line: [URGENT CSAE REPORT] - User ID / Phone Number

Triage Priority: Handled within 1 to 4 hours by our high-priority Trust & Safety team.

5. Immediate Enforcement & Account Termination

Upon receiving any report or automated alert involving CSAE or CSAM:

6. Mandatory Law Enforcement & NCMEC Reporting

Winter fulfills all legal obligations under 18 U.S.C. § 2258A and applicable international statutes regarding child safety:

7. Emergency Helplines & Support Resources

If you or someone you know has been affected by child exploitation, abuse, or online extortion, the following free, confidential resources are available 24/7:

NCMEC (United States)

National Center for Missing & Exploited Children

Phone: 1-800-843-5678 (1-800-THE-LOST)

Report: report.cybertip.org

Childhelp National Hotline

Crisis intervention & referral service

Phone / Text: 1-800-422-4453

Web: childhelphotline.org

Internet Watch Foundation (IWF)

Confidential reporting of online CSAM (UK / Global)

Web: report.iwf.org.uk

INHOPE International

Global network of hotlines against CSAM

Web: inhope.org

8. Designated Child Safety Contact

For legal inquiries, regulatory questions, or partner communications regarding child safety and our CSAE policies:

Winter Trust & Safety Officer

Winter App Inc.

Email: safety@winterdating.app (cc: support@winterdating.app)

App Package Name: com.app.screentime

Physical Correspondence: Attn: Child Safety & Compliance Team, Winter App Inc.