Child Safety & CSAE Policy
Winter (operated by Winter App Inc., package name com.app.screentime) maintains an absolute Zero-Tolerance Policy against Child Sexual Abuse Material (CSAM) and Child Sexual Abuse and Exploitation (CSAE).
1. Strict 18+ Age Restriction & Age Verification
Winter is an adult-only dating and connection platform designed exclusively for individuals who are 18 years of age or older (or the age of legal majority in their jurisdiction).
- No Minors Permitted: Individuals under the age of 18 are legally prohibited from creating an account, browsing profiles, exchanging messages, or participating in WebRTC voice and video calls.
- Mandatory Date of Birth Verification: During user registration, all applicants must declare their accurate date of birth. Accounts indicating an age under 18 are rejected immediately at onboarding.
- Biometric & Live Selfie Verification: We deploy liveness detection and automated facial age estimation technologies during onboarding. Any profile suspected of being operated by a minor or misrepresenting adult age is blocked and flagged for human safety review.
2. Prohibited Content & Conduct (CSAE/CSAM)
In accordance with Google Play Developer Policy and international child protection laws, Winter strictly bans:
- Child Sexual Abuse Material (CSAM): Any visual, photographic, digital, video, audio, or computer-generated depiction of a minor engaged in sexually explicit or suggestive conduct.
- Child Sexual Exploitation and Abuse (CSAE): Any act of grooming, sexual extortion (sextortion), sexual coercion, propositioning, or soliciting sexual activity with or involving a minor.
- Sexualization of Minors: Sharing, uploading, transmitting, or requesting images, texts, voice notes, or videos that sexualize minors or suggest underage sexual behavior.
- Child Grooming: Attempting to build an emotional connection with a minor to facilitate sexual contact, exploitation, or abuse.
- Trafficking: Any commercial sexual exploitation, trafficking, or prostitution involving children or youths.
3. Preventative Safeguards & Proactive Detection
To prevent the proliferation of CSAE and protect minors, Winter implements layered technical, algorithmic, and human safeguards:
- Automated Media Screening: All photos uploaded to profiles or shared across chats are screened against known digital hash databases (such as PhotoDNA / PDQ hashing) and real-time computer vision classifiers for explicit material.
- Real-Time Text Safety Filters: Natural language processing (NLP) models monitor message patterns, flagged keywords, and solicitation attempts related to underage interactions.
- Restricted Peer-to-Peer Calling: WebRTC voice and video calls can only occur between mutually matched, verified adult users. Unsolicited calling or streaming to unverified accounts is technically restricted.
- 24/7 Safety Review Team: Dedicated human safety specialists review flagged interactions, user reports, and automated safety triggers around the clock.
4. User Reporting Mechanisms (In-App & Web)
Every user on Winter has access to clear, immediate reporting tools built directly into the interface:
A. In-App Reporting
- Profile Reporting: Tap the three-dot menu (⋮) on any user profile → Select Report User → Choose the category "Underage User" or "Child Safety / Inappropriate Content" → Submit.
- Chat Reporting: Inside any direct conversation, long-press the offending message or tap the header menu → Select Report Message / User → Choose "Child Exploitation / Underage".
- Live Call Reporting: During or immediately following a WebRTC voice/video call, tap the Report button to immediately alert our emergency trust and safety queue.
B. Web & Direct Emergency Reporting
Reports can also be filed directly via our safety response email:
Emergency Safety Email: safety@winterdating.app
General Support Email: support@winterdating.app
Subject Line: [URGENT CSAE REPORT] - User ID / Phone Number
Triage Priority: Handled within 1 to 4 hours by our high-priority Trust & Safety team.
5. Immediate Enforcement & Account Termination
Upon receiving any report or automated alert involving CSAE or CSAM:
- Immediate Account Suspension: The reported account is locked instantly to prevent further communication or activity.
- Permanent Ban: Upon confirmation, the account is permanently terminated. Associated device IDs, phone numbers, email addresses, and payment instruments are permanently blocklisted.
- Content Eradication: All offending content is permanently purged from our public feeds and communications servers after evidentiary retention.
- Evidence Preservation: Server logs, timestamps, IP addresses, transaction records, and communication metadata are securely archived under cryptographic tamper-proof protections for law enforcement submittal.
6. Mandatory Law Enforcement & NCMEC Reporting
Winter fulfills all legal obligations under 18 U.S.C. § 2258A and applicable international statutes regarding child safety:
- NCMEC CyberTipline Reports: We file formal, expedited reports with the National Center for Missing & Exploited Children (NCMEC) detailing the offender's profile details, IP addresses, timestamps, and preserved digital material.
- Full Law Enforcement Cooperation: We proactively cooperate with state, federal, and international law enforcement agencies (including the FBI, Homeland Security Investigations, and INTERPOL) to facilitate apprehension and prosecution of offenders.
7. Emergency Helplines & Support Resources
If you or someone you know has been affected by child exploitation, abuse, or online extortion, the following free, confidential resources are available 24/7:
NCMEC (United States)
National Center for Missing & Exploited Children
Phone: 1-800-843-5678 (1-800-THE-LOST)
Report: report.cybertip.org
Childhelp National Hotline
Crisis intervention & referral service
Phone / Text: 1-800-422-4453
Web: childhelphotline.org
Internet Watch Foundation (IWF)
Confidential reporting of online CSAM (UK / Global)
Web: report.iwf.org.uk
8. Designated Child Safety Contact
For legal inquiries, regulatory questions, or partner communications regarding child safety and our CSAE policies:
Winter Trust & Safety Officer
Winter App Inc.
Email: safety@winterdating.app (cc: support@winterdating.app)
App Package Name: com.app.screentime
Physical Correspondence: Attn: Child Safety & Compliance Team, Winter App Inc.